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Guest Reviews

Very Helpful. It was fantastic that our key was safely left for us at our accommodation as we had a late flight in. Also when leaving, because we had already paid, it was easy and stress free to leave the keys in the apartment.

Paradise on the Beach Resort

  • 1-2 Bedrooms
  • 1-2 Bathrooms
  • Carparks
  • Restaurant
  • Pool
  • Wireless Internet
  • Disabled Access
  • Cable Tv/Austar
  • Elevator
  • BBQ Facilities
  • Guest Laundry
  • Daily Servicing
  • Family Friendly
  • Free WiFi
  • Free Car Parking
  • Free Night Offer
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$121

 

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Stylish comfortable suites and holiday resort style apartments opposite the beachfront shores of Palm Cove Beach. Palm Cove is Cairns premier beach destination and these holiday apartments are ideally positioned in the heart of the Village and just opposite the children's playground on the the beach front.

The studio, one and two bedroom holiday apartments at Paradise on the Beach provide casual beachfront holiday accommodation for two to six guests. Couples seeking a romantic escape will appreciate the spa suites – elegant holiday units that feature luxury spa baths. This well positioned holiday property offers easy access to all the attractions of Palm Cove beaches and is modern beachside living at its best!

Accommodation Facilities

  • Swimming Pool and Spa
  • Esplanade Location
  • Guest laundry facilities (coin operated)
  • FREE Undercover car park (limited)
  • FREE WiFi
  • Foxtel (Cable TV)
  • Disabled accommodation
  • 24 hour on-site management
  • Lift / Elevator Access to 1st & 2nd Floor only
  • Modern Decor
  • Easy Access to the Beach
  • Easy Access to Childrens Playground
  • Après Beach Bar & Restaurant
  • Guest DVD Library
  • Book Exchange
  • Internet cafe on site

Accommodation Features

  • Oceanview Rooms Available
  • Private Spa Baths (Spa Suites only)
  • Private Balcony/Patio (most rooms)
  • Foxtel (Cable TV)
  • FREE WiFi
  • Air-conditioning
  • Ceiling Fans
  • LCD Televisions
  • CD/DVD Player
  • Tea & Coffee Making facilities
  • Refrigerator
  • Microwave
  • Iron & Ironing Board
  • Hairdryer
  • Safe
  • Kitchenette Facilities (Suites only)
  • Dual Key Apartments
  • Guest DVD Library
  • Book Exchange

Check In / Check Out

  • Check In Time: 1:00pm
  • Check Out Time: 10:00am

Paradise on the Beach Resort Rooms Descriptions

Luxury Studio Poolview has One King Bed or Two Singles , Pool/Garden views , Private balcony , Air conditioning , Ceiling Fans , STD/ISD telephones with internet connection , Bar Fridge , Iron & Ironing board , Tea & Coffee Making Facilities , Microwave , LCD Television , CD/DVD player , Hairdryer , Safe

Beachfront Studio has One King Bed or Two Singles , Ocean Views , Private balcony , Air conditioning , Ceiling Fans , STD/ISD telephones with internet connection , Bar Fridge , Iron & Ironing board , Tea & Coffee Making Facilities , Microwave , LCD Television , CD/DVD player , Hairdryer , Safe

One Bedroom Suite Poolview has One King Bed or Two Single beds , Pool/Garden views , Private balcony , Separate lounge area , Kitchenette facilities , Air-conditioning , Ceiling Fans , STD/ISD telephones with internet connection , Bar Fridge , Iron & Ironing board , Tea & Coffee Making Facilities , Microwave , LCD Television , CD/DVD player , Hairdryer , Safe , Double Sofa Bed (fees apply) , Max 3 Adults or 2 Adults and 2 Children , Up to 2 Children (12years and under) stay FREE using Sofa Bed

One Bedroom Spa Suite has One King Bed or Two Single beds , Private Spa Bath , Separate lounge area , Kitchenette facilities , Air-conditioning , Ceiling Fans , STD/ISD telephones with internet connection , Bar Fridge , Iron & Ironing board , Tea & Coffee Making Facilities , Microwave , LCD Television , CD/DVD player , Hairdryer , Safe , NO BALCONY OR VIEWS , Max 3 Adults or 2 Adults & 2 Children , Up to 2 Children (12years and under) stay FREE using Sofa Bed.

Beachfront Spa Suite has One King Bed or Two Single beds , Private Spa Bath , Beachfront , Private balcony with Daybed , Separate lounge area , Air-conditioning & Ceiling Fans , Dining Table for four , STD/ISD telephones with internet connection , Bar Fridge , Iron & Ironing board , Tea & Coffee Making Facilities , Microwave , LCD 32" TV with inbuilt DVD player , Hairdryer , Safe , Double Sofa Bed (fees apply) , Max 3 Adults or 2 Adults & 2 Children , Up to 2 Children (12years and under) stay FREE using Sofa Bed.

Two Bedroom Suite has 2 King Beds or 1 King Bed & 2 single beds , Dual Key - consists of 1 x One Bedroom Suite plus an interconnecting Luxury Studio , Two bathrooms , Pool/Garden views , Private balcony with Daybed , Separate lounge area , Kitchenette facilities with cooktop , Air-conditioning , Ceiling Fans , STD/ISD telephones with internet connection , Bar Fridge , Iron & Ironing board , Tea & Coffee Making Facilities , Microwave , LCD 32" TV with inbuilt DVD player , Hairdryer , Safe , Double Sofa Bed (fees apply) , Max 5 Adults or 2 Ad & 3 Children , Up to 1 Child (12years and under) stay FREE using Sofa Bed.

Bonus Offer - Honeymooners receive a complimentary bottle of sparkling wine on arrival. Must be advised at time of booking.

Paradise on the Beach Palm Cove Accommodation


Each of the beachside suites and holiday apartments feature modern interiors that flow onto the spacious private balconies. The holiday unit balconies overlook the azure waters of the Palm Cove beachfront, saltwater swimming pool or lush tropical gardens. A plush padded cane sun lounge is a feature of the balcony and lazy days can be spent watching the Village life of Palm Cove Australia unfold. The suites and resort apartments are stylish and casual, providing a relaxed beachside ambiance. Warm timber shutters feature throughout the studio suites and holiday units as they capture and circulate the refreshing sea breezes.

Studio Rooms King or 2 Single Beds. Newly renovated studio's, overlooking tropical resort pool and spa with an outdoor patio or balcony. Option to upgrade to Beachfront Studios overlooking Palm Cove beach also available. All rooms have designer finishes including LCD TV/DVD player, all rooms have a microwave and fridge and stylish bathrooms with granite bench tops. Maximum 2 guests.

One Bedroom Spa Suite offer spacious holiday suites with separate bedroom area with a King or 2 Single Beds. Newly renovated Spa Suites with Spa Bath, perfect for couples. Spa Suites have designer finishes including LCD TV/DVD player, all rooms have a microwave and fridge, stylish bathrooms with granite bench tops. Please note these apartments do not offer a balcony or views. Optional upgrade to Beachfront Spa Suite available with Balcony and views over Palm Cove Beach. Sofa Bed available for additional guests (fees apply)

One Bedroom Suite Offering separate bedroom area with King or 2 Single Beds. Enjoy your own private balcony overlooking the pool. Newly renovated one bedroom suites have designer finishes including LCD TV/DVD player, all rooms have a microwave and fridge, basic kitchenette facilities and stylish bathrooms with granite bench tops. Sofa Bed available for additional guests (fees apply)

Two Bedroom Suite Two King Beds or 1 King & 2 Single Beds. Newly renovated two bedroom suites are a combination of a One Bedroom Suite and a Luxury Studio Room interconnecting via a door or dual key. Offering 2 bathrooms and with designer finishes including LCD TV/DVD player, all rooms have a microwave and fridge, and basic kitchenette facilities and great for families or groups of four. Sofa Bed available for additional 5th guest (fees apply).

Paradise on the Beach Facilities


Paradise on the Beach features a casual fun restaurant called Apres Beach Bar and Grill. The beachfront location, live entertainment and extensive beer and wine menus make Apres a popular spot for tourists and locals. Guests staying at Paradise on the Beach have access to the resorts shady salt-water swimming pool set amongst tropical gardens and joined with a revitalizing spa. The onsite BBQ (barbeque) area provides a great focal point for family or group dinners and the playground just across the street is perfect for children.

Undercover car parking is provided for guests, along with elevator/lift access, guest laundry and 24 hour on-site management.

Guests can wallow in the saltwater swimming pool or poolside spa at Paradise on the Beach. For those who prefer sand and surf, Palm Cove Beach is only a few barefoot steps away.

Paradise on the Beach Palm Cove is ideally positioned in the centre of the Village and opposite the sun-kissed sands of the beach. Guests holidaying at Paradise on the Beach enjoy easy access to the myriad of award winning restaurants and decadent Day Spas that Palm Cove is renowned for. For more information on Day Spa experiences, or to book, please visit spas in cairns and the tropical north queensland region.

The Village of Palm Cove Australia is relaxed yet sophisticated and showcases the very best of Tropical North Queensland. Palm Cove is centrally located and provides easy access to all the natural attractions of the region including the Great Barrier Reef and Daintree Rainforest. There is a tour or attraction to suit any tastes and budgets and to find out more consult with the experts at The Tour Specialists by visiting tours in cairns and the tropical north queensland region.

Please note, there is no lift access to the third level of rooms (1 flight of stairs), please notify us at time of booking, if you require to make any requests regarding stairs.

Location


Palm Cove is ideally nestled between the tropical City of Cairns and Port Douglas. Palm Cove is a short 35 minute drive north of the City of Cairns, 25 minute drive north of Cairns International and Domestic Airport and 45 minute drive south of Port Douglas. Palm Cove is located in the Northern Beaches district of Cairns which boasts a variety of exotic tropical beaches. Public transport services the Northern Beaches district, however for those who prefer rental car hire please visit transport in cairns and the tropical north queensland region.

Airport Transfers Please Let us know if you would also like us to book your Airport Transfers. We can arrange a variety of transfer services including Stretch Limousines and coach transfers for larger groups.

Paradise on the Beach Palm Cove is ideally positioned and provides stylish and comfortable studios and apartments in the heart of Tropical North Queensland. Spoil yourself and book your tropical adventure today!
Display Rates Between and
1 Apr 17 to 31 May 17 | Low Season
Room Type Min Stay   Person Rate  
Luxury Studio Poolview   Room Details 2 $170 Calculate Rate
Beachfront Studio 2+ nights 2 nights Room Details 2 $205 Calculate Rate
One Bedroom Suite Poolview 2+ nights 2 nights Room Details 2 $205 Calculate Rate
One Bedroom Spa Suite 2+ nights 2 nights Room Details 2 $205 Calculate Rate
Beachfront Spa Suite 2+ nights 2 nights Room Details 2 $260 Calculate Rate
Two Bedroom Suite 2+ nights 2 nights Room Details 4 $310 Calculate Rate

Conditions:

  • Subject to availability
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »
1 Jun 17 to 31 Oct 17 | High Season
Room Type Min Stay   Person Rate  
Luxury Studio Poolview   Room Details 2 $200 Calculate Rate
Beachfront Studio 2+ nights 2 nights Room Details 2 $235 Calculate Rate
One Bedroom Suite Poolview 2+ nights 2 nights Room Details 2 $235 Calculate Rate
One Bedroom Spa Suite 2+ nights 2 nights Room Details 2 $235 Calculate Rate
Beachfront Spa Suite 2+ nights 2 nights Room Details 2 $290 Calculate Rate
Two Bedroom Suite 2+ nights 2 nights Room Details 4 $370 Calculate Rate

Conditions:

  • Subject to availability
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »
1 Nov 17 to 23 Dec 17 | Low Season
Room Type Min Stay   Person Rate  
Luxury Studio Poolview   Room Details 2 $170 Calculate Rate
Beachfront Studio 2+ nights 2 nights Room Details 2 $205 Calculate Rate
One Bedroom Suite Poolview 2+ nights 2 nights Room Details 2 $205 Calculate Rate
One Bedroom Spa Suite 2+ nights 2 nights Room Details 2 $205 Calculate Rate
Beachfront Spa Suite 2+ nights 2 nights Room Details 2 $260 Calculate Rate
Two Bedroom Suite 2+ nights 2 nights Room Details 4 $310 Calculate Rate

Conditions:

  • Subject to availability
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »
24 Dec 17 to 2 Jan 18 | Christmas & Easter - Min 2 Night Stay
Room Type Min Stay   Person Rate  
Luxury Studio Poolview 2+ nights 2 nights Room Details 2 $170 Calculate Rate
Beachfront Studio 2+ nights 2 nights Room Details 2 $205 Calculate Rate
One Bedroom Suite Poolview 2+ nights 2 nights Room Details 2 $205 Calculate Rate
One Bedroom Spa Suite 2+ nights 2 nights Room Details 2 $205 Calculate Rate
Beachfront Spa Suite 2+ nights 2 nights Room Details 2 $260 Calculate Rate
Two Bedroom Suite 2+ nights 2 nights Room Details 4 $310 Calculate Rate

Conditions:

  • Subject to availability
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »
3 Jan 18 to 31 Mar 18 | Low Season
Room Type Min Stay   Person Rate  
Luxury Studio Poolview   Room Details 2 $170 Calculate Rate
Beachfront Studio 2+ nights 2 nights Room Details 2 $205 Calculate Rate
One Bedroom Suite Poolview 2+ nights 2 nights Room Details 2 $205 Calculate Rate
One Bedroom Spa Suite 2+ nights 2 nights Room Details 2 $205 Calculate Rate
Beachfront Spa Suite 2+ nights 2 nights Room Details 2 $260 Calculate Rate
Two Bedroom Suite 2+ nights 2 nights Room Details 4 $310 Calculate Rate

Conditions:

  • Subject to availability
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »
Display Rates Between and
1 Apr 17 to 31 May 17 | Domestic Special Stay 7 Pay 5
Room Type Min Stay   Person Rate  
Luxury Studio Poolview 7 nights Room Details 2 $170
(avg. $121)
Calculate Rate
One Bedroom Suite Poolview 7 nights Room Details 2 $205
(avg. $146)
Calculate Rate
Domestic Special - Stay 7 nights and only pay for 5. Only valid for Australian & New Zealand residents (ID may be requested).

Conditions:

  • Subject to availability
  • Only valid for Australian & New Zealand residents (ID may be requested).
  • Maximum 2 Free nights per stay. Offer can not be combined with any other offers
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »
1 Apr 17 to 31 May 17 | Stay 5 Pay 4
Room Type Min Stay   Person Rate  
Luxury Studio Poolview 5 nights Room Details 2 $170
(avg. $136)
Calculate Rate
One Bedroom Suite Poolview 5 nights Room Details 2 $205
(avg. $164)
Calculate Rate
Book Now!

Conditions:

  • Subject to availability
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »
1 Jun 17 to 31 Oct 17 | Stay 5 Pay 4
Room Type Min Stay   Person Rate  
Luxury Studio Poolview 5 nights Room Details 2 $200
(avg. $160)
Calculate Rate
Book Now!

Conditions:

  • Subject to availability
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »
1 Jun 17 to 31 Oct 17 | Domestic Special Stay 7 Pay 5
Room Type Min Stay   Person Rate  
Luxury Studio Poolview 7 nights Room Details 2 $200
(avg. $143)
Calculate Rate
Domestic Special - Stay 7 nights and only pay for 5. Only valid for Australian & New Zealand residents (ID may be requested).

Conditions:

  • Subject to availability
  • Only valid for Australian & New Zealand residents (ID may be requested).
  • Maximum 2 Free nights per stay. Offer can not be combined with any other offers
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »
1 Nov 17 to 31 Mar 18 | Stay 5 Pay 4
Room Type Min Stay   Person Rate  
Luxury Studio Poolview 5 nights Room Details 2 $170
(avg. $136)
Calculate Rate
One Bedroom Suite Poolview 5 nights Room Details 2 $205
(avg. $164)
Calculate Rate
Book Now!

Conditions:

  • Subject to availability
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »
1 Nov 17 to 31 Mar 18 | Domestic Special Stay 7 Pay 5
Room Type Min Stay   Person Rate  
Luxury Studio Poolview 7 nights Room Details 2 $170
(avg. $121)
Calculate Rate
One Bedroom Suite Poolview 7 nights Room Details 2 $205
(avg. $146)
Calculate Rate
Domestic Special - Stay 7 nights and only pay for 5. Only valid for Australian & New Zealand residents (ID may be requested).

Conditions:

  • Subject to availability
  • Only valid for Australian & New Zealand residents (ID may be requested).
  • Maximum 2 Free nights per stay. Offer can not be combined with any other offers
  • Cancellation must be advised in writing. Fees apply.
  • A cancellation fee equivalent to one night's accommodation will apply if cancelled within 7 days of arrival
  • The full amount will by payable for cancellations within 48 hours of arrival. We strongly recommend travel insurance.
  • Children 0-12 free when using existing bedding. Cots available $5 per night payable on arrival
  • Extra Person $34 per night
  Enquire Now »

Donna (06-Apr-17 12:40)

We were extremely happy with Paradise on the Beach, our room was most comfortable, staff fantastic and the perfect location

Response from Cairns Holiday Specialists
Dear Donna,

Thank you for such a positive review. We are very pleased that you enjoyed your stay with us.

Susan (02-Sep-16 15:49)

Yes . Nice rooms

Barbara (22-Jun-16 15:49)

Nice accommodation. Well situated. Staff were very helpful and friendly. We arrived after hours and it was seamless.

Response from Cairns Holiday Specialists
Hi Barbara, thanks for your feedback. The Cairns Holiday Specialists are pleased you enjoyed your stay at Paradise on the Beach Resort in Palm Cove. The location right on Palm Cove beachfront is amazing and it is one of our many popular Palm Cove holiday properties.

Tony (19-Oct-15 12:27)

Really good

Response from Cairns Holiday Specialists
Thanks Tony, Paradise on the Beach Resort is popular among our guests looking for great beachfront accommodation in Palm Cove. The Cairns Holiday Specialists are glad to hear you enjoyed your stay and look forward to welcoming you back to Palm Cove and the tropics again soon.

Kathy (17-Sep-15 17:06)

Yes, accom was excellent, room was 1st class and staff were very helpful.

Response from Cairns Holiday Specialists
Hi Kathy,
We are so glad that you enjoyed your stay at Paradise On the Beach Resort in Palm Cove. Their stylish and modern apartments make it the perfect place to relax, unwind and take a break from the 'busy-ness' of real life. Being in such a great and central location on the esplanade, you are also just a stone's throw away from several great restaurants, cafes and boutique shops. We hope to welcome you back to Palm Cove one day where the Daintree Rainforest meets the Great Barrier Reef.

Rebecca (16-Jul-15 14:12)

Throughly enjoyed our stay

Response from Paradise on the Beach Resort
Thanks Rebecca
Hope to see you again in the future.

Bruce (10-Jul-15 14:47)

We both thoroughly enjoyed our stay and thought the unit was excellent. Hope in the future to return. The trip to the Skywalk beyond Innisfail was well worth the drive.

Hayden (05-Jan-15 19:24)

absolutely very good. thanks you. minor critisism. room 301. ironing board broken. shower tap thingy not good. needs a light over vanity for wifes makeup....not mine!!. AIR CONDITIONING very good for us southerners not used to the humidity. Thanks for cleaning the BBQ one day for use and apologies for not cleaning after use....i forgot.

Angela (13-Aug-14 10:10)

Yes again we had a great time. We found this apartment very nice indeed and the room we were in had a lovely outdoor area near the pool. Only disappointing thing was that our room was not ready until 2.30pm.

Response from Paradise on the Beach Resort
Dear Angela

Thank you for your comments and we appreciate the feedback about the 30 minute delay in your room being ready. We hope that you enjoyed the wine we gave you as a apology for the delay in check in.

we hope to see you back here in the future.

Paradise on the Beach

Darren (12-Apr-14 12:58)

Paradise On The Beach was absolutely outstanding. Our room had everything we needed and had plenty of space to move around in. We were very happy with the accommodation.

Sherryl (07-Jan-13 12:49)

Yes the resort was good, although it would have been better if we had more kitchen space to cook some meals for a longer stay

Jodie (03-Jun-11 18:39)

yes we did it was great

Susan (30-Nov-10 09:07)

My husband and I enjoyed our stay in Cairns itself, although, while our room was clean and tidy, we were very disappointed when, on our arrival, we were informed that the room we had been allocated had two single beds and not a queen size bed. Prior to our stay, I had requested a FIRM mattress, which was confirmed by you in two emails; one on our inital request and the other when confirmation of same was requested prior to our stay at Paradise on the beach.
The lady at reception said that you had requested two single beds and not a firm mattress; the result being, Paradise on the Beach staff simply zipped up the single beds and remarked that all the mattresses in the suites were the same - NOT FIRM. Hence, for thelength of our stay,I did not have one good nights sleep and felt a little frustrated.

Also, my husband and I found the staff at Paradise Beach reception to be very unfriendly - they were not at all interested in us at all (not that we expected them to fall all over us), and we were also not allowed to borrow a toaster for our room as it could possibly set off the smoke alarms ...we have never heard of such a thing, and there has been a toaster supplied at every other place we have ever stayed at!)

Response from Paradise on the Beach Resort
We at Paradise on the Beach Resort place the highest regard to guest comfort and safety.
With regard to the beds, we regard our beds as FIRM, they were replaced in 2008. We informed your agent of the refurbishment date and asked if you would prefer single beds – 23.08.10.
Your agents response was yes - single beds please (we assumed that you had been asked your preference in this). The bed was corrected from singles to KING before you went to your room. Both day and evening receptionists asked if the bed was firm enough, if everything was OK, and were told that it was. Had we been informed that the bed was not hard enough or that you were not satisfied we could have found a solution.
With regard to the toaster - we do not place them in the rooms without first talking to our guests and explaining the situation to them. We place the highest value upon guest safety and have a fervent hope that should we ever need the attention of the Fire & Rescue Service for a real fire incident, that the equipment and manpower will be available to attend, not involved with a false alarm callout elsewhere. In that regard we fully support the current fine of $950 levied upon owners of properties generating a false alarm. The Childers fire has changed many safety regulations and property directives.
At Paradise on the Beach Resort extreme care is needed in toaster use as the smoke detectors are directly over the kitchen bench. Toaster smoke is the most prolific cause of false alarm callouts among holiday properties.
Unfriendly staff, well this is a bit daunting. We try to be smiling, cheerful and helpful at all times; obviously we did not succeed here and do apologise. We are always ready for a chat about guests holidays ( or things in general), to advise on outings not to be missed or restaurants to try, but many years working a reception desk has proved that some find enquiries invasive, and dislike being accosted with repetitive comments each time they walk past.


James (16-Sep-09 21:47)

Excellent accomodation and staff

Susan (16-Sep-09 21:24)

Paradise on the Beach was just wonderful. Margaret, at the front desk, was friendly & went out of her way to direct us to restaurants, & we are friends for life. Whenever I hear people interested in traveling to North Queensland I recommend our hotel. Thank you for a fantastic holiday!

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  • One King Bed or Two Singles
  • Pool/Garden views
  • Private balcony
  • Air conditioning
  • Ceiling Fans
  • STD/ISD telephones with internet connection
  • Bar Fridge
  • Iron & Ironing board
  • Tea & Coffee Making Facilities
  • Microwave
  • LCD Television
  • CD/DVD player
  • Hairdryer
  • Safe
  • One King Bed or Two Singles
  • Ocean Views
  • Private balcony
  • Air conditioning
  • Ceiling Fans
  • STD/ISD telephones with internet connection
  • Bar Fridge
  • Iron & Ironing board
  • Tea & Coffee Making Facilities
  • Microwave
  • LCD Television
  • CD/DVD player
  • Hairdryer
  • Safe
  • One King Bed or Two Single beds
  • Pool/Garden views
  • Private balcony
  • Separate lounge area
  • Kitchenette facilities
  • Air-conditioning
  • Ceiling Fans
  • STD/ISD telephones with internet connection
  • Bar Fridge
  • Iron & Ironing board
  • Tea & Coffee Making Facilities
  • Microwave
  • LCD Television
  • CD/DVD player
  • Hairdryer
  • Safe
  • Double Sofa Bed (fees apply)
  • Max 3 Adults or 2 Adults and 2 Children
  • Up to 2 Children (12years and under) stay FREE using Sofa Bed
  • One King Bed or Two Single beds
  • Private Spa Bath
  • Separate lounge area
  • Kitchenette facilities
  • Air-conditioning
  • Ceiling Fans
  • STD/ISD telephones with internet connection
  • Bar Fridge
  • Iron & Ironing board
  • Tea & Coffee Making Facilities
  • Microwave
  • LCD Television
  • CD/DVD player
  • Hairdryer
  • Safe
  • NO BALCONY OR VIEWS
  • Max 3 Adults or 2 Adults & 2 Children
  • Up to 2 Children (12years and under) stay FREE using Sofa Bed.
  • One King Bed or Two Single beds
  • Private Spa Bath
  • Beachfront
  • Private balcony with Daybed
  • Separate lounge area
  • Air-conditioning & Ceiling Fans
  • Dining Table for four
  • STD/ISD telephones with internet connection
  • Bar Fridge
  • Iron & Ironing board
  • Tea & Coffee Making Facilities
  • Microwave
  • LCD 32" TV with inbuilt DVD player
  • Hairdryer
  • Safe
  • Double Sofa Bed (fees apply)
  • Max 3 Adults or 2 Adults & 2 Children
  • Up to 2 Children (12years and under) stay FREE using Sofa Bed.
  • 2 King Beds or 1 King Bed & 2 single beds
  • Dual Key - consists of 1 x One Bedroom Suite plus an interconnecting Luxury Studio
  • Two bathrooms
  • Pool/Garden views
  • Private balcony with Daybed
  • Separate lounge area
  • Kitchenette facilities with cooktop
  • Air-conditioning
  • Ceiling Fans
  • STD/ISD telephones with internet connection
  • Bar Fridge
  • Iron & Ironing board
  • Tea & Coffee Making Facilities
  • Microwave
  • LCD 32" TV with inbuilt DVD player
  • Hairdryer
  • Safe
  • Double Sofa Bed (fees apply)
  • Max 5 Adults or 2 Ad & 3 Children
  • Up to 1 Child (12years and under) stay FREE using Sofa Bed.

"Feel free to contact our helpful team to arrange the best priced accomodation for you in Palm Cove."
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