friendly, attentive, and pro-active. There were two typos confusing times and sums during our correspondence but we were able to figure everything out.
The Big Cat folks were great, and very helpful and encouraging with my parents who had mobility issues, including my mother using a wheel chair. The Semi-Sub and glass-bottom boat were better than I expected, and Green Island was incredible. I would have liked more time on the island, and would defiinitely skip the on-board lunch.
The Kuranda train, Skyrail, and Rainforestation were amazing, far exceeding expectations. Would have like more time in Kuranda before other scheduled activities. A wonderful, and very full day.